1. What types of kennels does TK Products offer?
TK Products offers the Pro‑Series line of indoor and outdoor wire dog kennels and runs, including single kennels, multiple‑run configurations (3 ft, 4 ft, 5 ft, and 10 ft wide options), back‑to‑back layouts, and a variety of accessories like isolation panels, top mesh panels, and guillotine pet doors.
2. What makes the Pro‑Series kennels durable?
The panels use a 1¼″ square‐tubing frame with welded mitered corners, 6‑gauge welded wire mesh (2″×4″ openings) with the mesh ends inserted into pre‑drilled holes in the frame and welded completely around—minimizing exposed edges and rattling. Plus, all frames and wire are hot‑dipped galvanized after welding and assembly.
3. What is included in the warranty?
TK Products provides a 5‑year structural warranty on their kennels: from the date of original purchase, if the kennel proves structurally defective due to improper workmanship or material, TK Products will repair or replace, at their option. The customer is responsible for shipping. Replacement parts are warranted for the remainder of the original warranty period.
4. How are the kennels shipped and what should I expect?
Orders in stock usually ship within 1–2 business days of payment. Transit time varies depending on location—some deliveries arrive next day, others may take 3–5 business days. Kennels are shipped on pallets via LTL freight (tractor trailers). On residential deliveries the carrier will call ahead, and you’ll need help onsite to unload.
If you receive damage, you must note it on the freight paperwork when you sign for the shipment and notify TK Products within 48 hours with photos so a freight claim can be filed.
5. Can the kennel be installed on different surfaces like concrete or grass?
Yes. TK Products kennels can be anchored to both concrete and grass surfaces. They also offer anchoring kits for proper secure installation on various surfaces.
6. Are the kennels modular/configurable?
Absolutely — the Pro‑Series design is modular, meaning you can start with a single run and expand into multi‑run configurations, indoor or outdoor, professional boarding facility setups, etc.
7. What accessories are available?
Accessories include top mesh panels (for covering the kennel), isolation panels (to separate runs), guillotine pet doors, and additional hardware or panels (single panels, etc).
8. How do I request a quote or place an order?
You can use the “Request A Quote” form on the website, or contact TK Products directly via phone (listed on the site). They will provide pricing, lead times, and options.
9. What should I know about lead time and availability?
While many items ship quickly if in stock, custom sizes or large multi‑run setups may take more time. Freight transit times are not guaranteed and can vary depending on carrier, location, and season.
10. What maintenance is required and how long should the kennel last?
The durable materials (galvanized steel and heavy wire mesh) are designed for long life even under heavy use. To maintain maximum lifespan: keep panels clean, check for debris accumulation (especially on top of frames), ensure hardware is secure, and avoid misuse or abuse (which would void warranty). With proper care, these kennels are built to last significantly longer than typical “budget” chain‑link options.